Our Process

We've got this down to a science. Our experts in key areas will work with you to deliver accurate and forward-thinking internal communication without all the stress.
Employee Research-icon

Employee Research

A successful communication plan begins with knowing what we're up against. To do that, you have to get to know your audience. How? We use:

  • Data analysis
  • Focus groups
  • Stakeholder interviews
  • Quantitative surveys
  • Experimental design

Once the primary research is complete, we create custom reports outlining our methodology, interpreting the findings and sharing our actionable recommendations.

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Communication Strategy & Content Creation

We love it when a plan comes together. That means targeting the right people with the right solutions at the right time, and iterating as we learn.

When it comes to building out your custom strategy, we focus on your goals and objectives, digging deep to understand what you want employees to know, feel and do. We define what success looks like, your key messages, deliverables, who we’re trying to reach and who can help us get there.

With our plan in place, we roll up our sleeves and start writing and designing. We bring content expertise, creativity, and sometimes a dash of humor. We’re storytellers who know what inspires action and drives change.

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Creative Design

Employee communication doesn’t need to be boring! Throughout the content creation process, our design team is working hard to make sure all of that quality content is communicated in the best ways possible. Our design team is dedicated to delivering fresh, energetic perspectives to your communication, so no matter the subject — Total Rewards, wellness, Open Enrollment, leave of absence — we’ll bring beautiful and strategic designs to engage and inspire.

In addition to more standard print pieces, such as Open Enrollment guides and posters, we also specialize in digital deliverables, such as interactive tools and apps, that push the envelope on what employee communication can do.

Reach out to an expert today.